Privacy Policy

Copperhead Gas Services ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us, and it applies to our services, website, and any other interactions.

1. Information We Collect

We may collect and process the following information:

Personal Information: Name, email address, phone number, address, and other contact details provided when you contact us or request our services.
Service Data: Information related to the services we provide, such as property addresses, service history, and gas safety details.
Usage Data: Technical information, such as your IP address, browser type, and usage patterns, when you visit our website.

2. How We Use Your Data

We use your personal data for the following purposes:

Service Delivery: To provide gas services, installations, repairs, safety certifications, and any other contracted services.
Communication: To respond to inquiries, service requests, or appointments.
Compliance: To issue Gas Safety Certificates (CP12) and maintain legal compliance with gas safety regulations.
Marketing: With your consent, we may send you promotional materials or information about new services.

3. Sharing Your Data

We may share your personal data in the following scenarios:

Service Partners: With trusted third-party service providers who assist us in delivering services, such as engineers or administrative services.
Legal Compliance: If required by law, we may disclose your personal information to regulatory bodies or law enforcement.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorised access, loss, or misuse. We implement technical and organisational measures to ensure your data remains secure.

5. Data Retention

We will retain your personal data only for as long as necessary to provide our services or comply with legal obligations. Once no longer required, we will securely dispose of your information.

6. Your Rights

You have the following rights regarding your personal data:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request corrections to any inaccuracies in your data.
Deletion: You can request the deletion of your personal data where it is no longer necessary.
Withdrawal of Consent: Where processing is based on consent, you can withdraw your consent at any time.

To exercise these rights, please contact us at info@cgas.ltd.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and the effective date will be revised accordingly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: info@cgas.ltd
Address: Copperhead Gas Services, Glossop, Tameside, and the High Peak